Books
Some ideas need more than 60 seconds.
Books about customers, business and the things I learn while building.
Author of How to Make Your Customers Work for You.
The book
How to Make Your Customers Work for You
A practical book about turning customers from the final step of a sale into part of the growth engine itself.
Get the book on AmazonReader reviews
“Informative, relatable and eye-opening... I’ve started using the book as a real tool.”
“A very smart and straight-to-the-point guidebook to turning your customer support into a customer success team.”
Currently writing
Book Two
The next one is already underway.
More when there's something worth sharing.