Work with me
Let's work together.
Consulting, workshops and execution for businesses working through customer, product, retention, AI-enabled operations and growth problems.
Different problems need different kinds of help.
CONSULTING
For organisations dealing with complex questions around customers, products, retention, AI-enabled operations or growth.
Typical questions
- How do we improve customer retention?
- Where can AI remove repetitive work without damaging customer experience?
- How should we redesign Customer Success?
- How do we validate and scale a new B2C product?
- Where are we losing customers — and what can we actually influence?
- How should we structure customer journeys, segmentation or reactivation?
These are problem areas, not packaged products.
WORKSHOPS
Practical sessions built around problems teams are actually facing — not recycled motivational material.
- — Customer psychology
- — Customer retention
- — Sales & persuasion
- — Leadership
- — AI-enabled work
- — Resilience and performance
- — Handling difficult customers
- — Customer experience
Need execution rather than advice?
UNPLAIN MEDIA
We help businesses get found, get chosen and get paid – and use AI and automation to scale the work behind it.
Work with Unplain MediaNot sure what kind of help you need?
Tell me what you're trying to solve. If I'm not the right route, I'll say so.
Start a conversation